Privacy Policy
Effective Date: 23/08/2025
Hobson AI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we handle your personal information when you use our services.
1. Who We Are
2. Information We Collect
We collect and process the following types of information:
- Business information you provide to us, such as company details, property data, or documentation shared for analysis.
- Contact information (such as name, email address, and phone number) for communication and support.
- Usage information about how you use our platform, to help us improve performance and reliability.
We do not sell or share your data with third parties for marketing purposes.
3. How We Use Your Information
We use your information to:
- Provide our document analysis and AI-powered insights.
- Communicate with you about your account, updates, or support requests.
- Improve and maintain the quality of our services.
- Meet legal and regulatory obligations.
4. AI & Data Security
We use enterprise versions of OpenAI technology, which means your data is processed securely and in compliance with strict enterprise standards.
No customer data is stored by OpenAI when using enterprise services. For more details, you can view OpenAI's Enterprise Privacy & Security page: https://openai.com/enterprise-privacy.
All documents and data you upload are stored securely in our systems and used only for the purpose of providing you with services.
5. How We Store Your Information
- Your data is stored in secure databases hosted within the UK/EU (or regions agreed contractually with clients).
- Access is restricted to authorised personnel only.
- We apply encryption and industry-standard security controls to protect your data.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct or update your personal data.
- Request that we delete your personal data, subject to any legal obligations to retain it.
- Object to our use of your personal data for certain purposes.
To exercise any of these rights, please contact us at info@hobsonschoice.ai.
7. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page.